Terms of Service

Welcome to ThinkLink Labs ("ThinkLink," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and SMS notification programs. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website at thinklink.win, engaging our consulting services, or subscribing to our SMS notifications, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Services Description

ThinkLink Labs provides AI consulting and integration services, including but not limited to:

• Business process automation consulting and implementation
• Custom CRM integration and development
• Data analysis and predictive analytics tools
• AI workshops and team training programs
• Web3 and blockchain integration services
• SMS notification services for updates and communications

3. SMS Notification Service Terms

3.1 Opt-In and Consent

By subscribing to our SMS notification service, you expressly consent to receive text messages from ThinkLink Labs at the phone number you provide. This consent is not a condition of purchase or use of our other services.

3.2 Message Frequency

Message frequency varies based on your interaction with our services and current promotions. You may receive messages about:

• Service updates and new offerings
• Workshop and training notifications
• Consultation reminders and follow-ups
• Exclusive insights and tips on AI implementation
• Important announcements

3.3 Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Please check with your carrier for details on your text messaging plan.

3.4 Opt-Out

You may opt-out of SMS notifications at any time by:

• Replying STOP to any text message from us
• Contacting us at [email protected]

After you opt-out, you will receive one final confirmation message, and then no further messages will be sent unless you re-subscribe.

3.5 Help

For help with SMS notifications, reply HELP to any message or contact us at [email protected].

4. Consulting Services

4.1 Engagement

Specific consulting engagements will be governed by separate written agreements that detail the scope of work, deliverables, timelines, and compensation.

4.2 Client Responsibilities

Clients agree to provide timely access to necessary information, systems, and personnel required for ThinkLink to deliver services effectively.

4.3 Intellectual Property

Unless otherwise specified in a separate agreement, custom work products created specifically for a client will be owned by the client upon full payment. ThinkLink retains ownership of pre-existing materials, methodologies, and general knowledge.

5. Website Use

5.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Use automated systems to scrape or collect data

5.2 User Accounts

If you create an account with us, you are responsible for maintaining the security of your account credentials and for all activities under your account.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Disclaimers and Limitations of Liability

7.1 No Warranties

Our services and website are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will meet your specific requirements or that they will be uninterrupted or error-free.

7.2 Results Not Guaranteed

While we strive to deliver excellent results, we cannot guarantee specific outcomes from our consulting services. Results depend on many factors, some of which are outside our control.

7.3 Limitation of Liability

To the fullest extent permitted by law, ThinkLink Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

8. Indemnification

You agree to indemnify and hold harmless ThinkLink Labs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from your use of our services or violation of these Terms.

9. Third-Party Services

Our services may integrate with or reference third-party services, platforms, or websites. We are not responsible for the content, policies, or practices of third parties.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall first be addressed through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in Chicago, Illinois.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us:

16. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and ThinkLink Labs regarding your use of our services.